• Lighting That Speaks Style

    "Every light tells a story. Illuminate your space with timeless design and lasting comfort."

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FAQs

Frequently Asked Questions

What types of lighting products does Geenme offer?


We offer a wide range of lighting solutions including chandeliers, floor lamps, wall sconces, ceiling lights, table lamps, and outdoor lighting. Whether you're decorating a new space or upgrading your current setup, we have something to suit every style.

Do you offer free shipping?


Yes! We provide free shipping on all orders within Malaysia. There are no hidden fees or minimum purchase requirements.

How long will it take to receive my order?


Orders are typically processed within 2–4 business days. After shipping, delivery usually takes 6–9 business days. You can expect to receive your order within 8–13 business days total.

Can I return or exchange a product?


Absolutely. We offer a 30-day return and exchange window. As long as the product is unused and in its original packaging, you can return or exchange it—no restocking fee, and return shipping is on us.

Is my payment information secure?


Yes. All transactions are protected with SSL encryption to ensure your payment details are safe and secure. We currently accept PayPal for fast and secure checkout.

How can I contact your support team?


You can reach us via email at info@geenme.com or by filling out the contact form on our website. We’ll respond within two business days. Our support hours are Monday to Friday, 9:00 AM – 5:00 PM (GMT+8).